FAQs

Everything you need to know about your GripGuard™ No-Slide Dog Car Hammock. Still stuck? Email support@heirloomgoods.shop and we'll help.

Are the free bonuses really free?

Yes — every hammock ships with a free GripGuard™ Safety Tether (a $14.99 value), automatically included at no extra cost. Order the 2-pack and you'll also get a free Mystery Gift — two tethers plus a surprise bonus, on us.

Will it fit my car?

The universal hammock design fits the back bench of most sedans, SUVs and trucks. Not sure? Message us your make and model and we'll confirm before you order.

Does it really not slide?

A silicone-grip base plus headrest and seat-anchor straps keep it planted, even under braking. If it slides on you, our 60-day guarantee has you covered.

Can my dog still see out and sit up?

Absolutely. It sits low across the seat like a hammock, so your dog can lie down or sit up and look out the window.

How do I clean it?

Wipe it down with a damp cloth, or machine wash cold and hang to dry. The waterproof top keeps everything off your seats in between.

Will the anchors scratch my seats?

No — the anchors and clips are soft plastic, chosen specifically so they won't mark your trim or leather.

How long does shipping take?

Orders are processed within 1–2 business days, and you'll get a tracking number by email as soon as yours ships.

What's your return policy?

Every order is backed by our 60-Day No-Slide Guarantee. If it slides, doesn't fit, or you're just not happy, contact us for a full refund. See our Returns & Refunds policy for the details.